Privacy Policy

Welcome to Voliop. We are committed to protecting your personal information and your right to privacy

Table Of Content

Information We Collect

We may collect personal information that you provide to us such as :

  • Full name
  • Email address
  • Phone number
  • Location (for service matching)
  • Horse-related listing details
  • Messages and communications on the platform

How We Use Your Information

We use your information to :

  • Create and manage user accounts
  • Display listings and manage transactions
  • Connect users with relevant service providers (e.g. vets, trainers)
  • Process payments securely
  • Send important updates, notifications, and promotions
  • Improve our services and user experience
  • Enforce our terms and prevent fraud

Sharing Your Information

We only share your personal data with :

  • Verified service providers (e.g. for booking appointments)
  • Law enforcement, if required by law
  • Analytics and marketing tools (non-personal data only)

Cookies & Tracking

We use cookies to:

  • Remember your preferences
  • Track user behavior for analytics
  • Improve functionality and performance

Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • File a complaint with a data protection authority

Data Retention

We keep your data as long as necessary to provide you with our services and as required by applicable laws. You can request data deletion at any time.

Children's Privacy

Our platform is not intended for users under the age of 16. We do not knowingly collect personal data from children.

Updates to This Policy

We may update this policy from time to time. The updated version will be indicated by a revised "Effective Date" and will be effective as soon as it is accessible.